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Our highly skilled and technically oriented sales team is well versed in all aspects of ethanol production. We are always ready to help increase our customers’ ethanol yield through the application of antimicrobials and the optimization of their fermentation process.

The support provided by our state-of-the art customer service lab in St. Paul, MN, allows us to diagnose and provide solutions to problems within 48 hours. Our sales representatives are located in close proximity to our customers’ plant locations, ensuring quick response time. All of these are employed to deliver the most for your LACTROL dollars spent.

Here are the services we offer:

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Industry training
Helps you achieve lower start-up costs and can help you improve plant health and lower maintenance costs.

Includes:

  • On-site operator and management training
  • General ethanol production
  • Yeast nutrition
  • Process contamination
  • Distillation

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Customer service
Provides you with logistics support that can result in safer chemical management and lower maintenance costs.

Includes:

  • Industry experts
  • Experienced sales team
  • Proper territory coverage
  • Nutritionist on technical service team
  • Dedicated technical service team
  • Dedicated customer service managers

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Lab services
Located at the United Enterprise Labs, in St. Paul, MN we have a customer service and R&D laboratory.

Includes:

  • Located near the University of Minnesota, St. Paul
  • Customer service lab
  • R&D lab

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Sampling kit program
Allows you to identify plant contamination and specific organisms in order to optimize dosing.

Includes:

  • Quick and easy access to our lab services
  • Replacement program
  • All bottles, cold packs and documentation

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Research & development
Allows you to address industry concerns and provides you with innovative products.

Includes:

  • Over 25 PhDs and DVMs, in addition to the chemists and technicians in Phibro Animal Health Corporation
  • Microbiologists and R&D facility dedicated to the ethanol industry

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Plant audits
Provides you with the ability to lower operating costs, lower treatment costs and increase yields.

Includes:

  • Microbial audits
  • Yeast health audits
  • Process audits

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